Description

• Act as the primary point of contact for sellers on Amazon, Flipkart, and Meesho, addressing their inquiries, concerns, and technical issues promptly and effectively.
• Assist sellers with account setup, product listing, inventory management, pricing optimization, and order processing on eCommerce platforms.
• Provide guidance and support to sellers on best practices for product optimization, keyword research, and content creation to improve product visibility and sales performance.
• Collaborate with internal teams to troubleshoot and resolve technical issues related to seller accounts, payments, and platform functionalities.
• Monitor seller performance metrics, identify areas for improvement, and implement strategies to enhance seller satisfaction and platform engagement.
• Stay updated on industry trends, platform policies, and marketplace dynamics to provide relevant and up-to-date support and recommendations to sellers.

• Bachelor's degree in Business Administration, Marketing, or related field.
• Previous experience in eCommerce, online retail, or customer support roles preferred.
• Familiarity with Amazon Seller Central, Flipkart Seller Hub, and Meesho Seller Dashboard is a plus.
• Strong communication skills, both verbal and written, with the ability to effectively communicate technical information to non-technical users.
• Excellent problem-solving skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment.
• Proactive attitude and willingness to learn and adapt to new technologies and processes.
• Ability to work independently and as part of a team, demonstrating strong interpersonal skills and a collaborative approach to achieving team goals.

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Dynamic and supportive work environment
• Exposure to the rapidly growing eCommerce industry